Frequently Asked Questions
Have questions? We have answers. If you can't find what you're looking for, feel free to contact us.
Error Code Troubleshooting
Find solutions to common errors and issues below.
Errorcode after load - c000009a / ff766173 / c0000906 / c000010e / c00000bb / c0000022
Solution 1: Can be caused by anti-cheats from FaceIt, Valorant and other platforms/games. You can either fully uninstall them or open cmd as admin and type in these commands for chosen anti-cheat:
- Faceit:
sc stop faceit
- Valorant:
sc stop vgc
andsc stop vgk
Solution 2: Can be caused by anti-virus software like Avast, AVG, Kaspersky, etc... You can either uninstall it completely or just disable. In some cases, disabling it will not help and you will need to uninstall it. Make sure to restart your pc after uninstalling anything.
Solution 3: Disable core isolation and restart pc afterwards.
Solution 4: Disable hyperv and restart pc afterwards.
Errorcode after load - c0000428
Solution: Disable Secure Boot in your BIOS.
Errorcode after load - ff0000aa
Solution: Outdated patchguard version, install the latest one.
Updater Error 1 / 3
Solution: Try injecting with a VPN, can be closed after injection proccess.
Driver error code after load c000007b
Solution 1: Disable core isolation, disable memory integrity and disable anti virus
Solution 2: disable faceit client through cmd.exe
Solution 3: Run bcdedit /set hypervisorlaunchtype off
. Then go to Windows Defender -> Core Isolation -> LSA(Local Security Authority) and disable LSA.
Solution 4: Go to Windows Defender -> Core Isolation -> LSA (Local Security Authority). In Registry Editor, navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity
and set the value to 0. Check if TPM is active in bios maybe its interacting with that value.
Solution 5: Install all windows updates.
Cherry no information received!
Solution 1: Simply try injecting a few more times. Restarting your pc might also help.
Solution 2: Try opening Steam as administrator.
No informations received
Solution: Your data cannot be retrieved correctly due to a missing supscription/activation or cheat is down at the moment. Give it some time and try again.
Patchguard Check Debug is on!
Solution: Run cmd as admin and type in following commands and restart your pc afterwards: bcdedit.exe /deletevalue testsigning
bcdedit.exe /deletevalue debug
Login error / No login information
Solution 1: Outdated loader, please download a new one.
Solution 2: Caused by special characters [ä, ö, ü ,ß, etc...], in your username or password. You can change the password yourself, to change the login send a private message to an administrator.
Loader stuck at 1/5
Solution: Start the game before injecting the cheat.
Loader stuck at 3/5 or 4/5
Solution: Try using a VPN to inject.
Error in execute 0xC0000226
Solution: Remove the -vulcan launch option.
Systemdrive "C:" is not allowed Place the client outside of your systemdrive
Solution: Put the cheat on a different drive (D:, E,: F:, etc..) or an usb. If you don't have one then simply google "How to create a new partition" and follow the guide/video.
Remove patchguard
Boot in your default Windows OS
Press "Win + R", type "msconfig" and press "OK"
Go to the "Boot" tab
Click on the entry named "PatchGuard Disabled v4"
Click "Delete"
Remove following files in "C:\Windows\System32":
- "osloader.efi" or "osloader.exe"
- "ntkrnlmp.exe"
Restart your pc
Disable Secure Boot
Follow the instructions on the official Microsoft website.
If the instructions for your motherboard/hardware are not included, simply follow the general instructions.
You can also search it up on YouTube for better understanding of what you will be doing.
Disable Core Isolation
Press "Win + R", type "windowsdefender:" and press "OK"
Go to the "Device security" section
Click on the "Core isolation details"
Disable "Memory integrity"
Restart your pc